Hardware – Do your servers and PCs work efficiently? Are they reliable?
Software – Are you still using unsupported software such as Windows 7, Office 2010, and Server 2008? Could there be a more effective use of your software?
Security – How well protected is your network from malicious software and external intrusion? Is your data secure?
Backups and disaster recovery – Do regular data backups take place? What will happen in the event of a disaster at your organisation?
Network and connectivity – How stable is your network? Does your internet connection cause problems?